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Frequently Asked Questions
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Car Rental Frequently Asked Questions
- Are there special taxes for car rentals
in countries outside of the US?
Yes, there can be some mandatory taxes that are only applied in
certain countries. Check with the car company when you are picking
up your car.
- Are taxes and insurance included in the
quoted rate?
No, taxes and insurance are not included in the quoted rate.
- What is the difference between base rental
rate and total charges?
The base rate is the amount of the rental before any taxes, service
fees or mandatory insurance charges are included. Total charges
would include all additional fees.
- What are CDW, PAI, TPI, VAT, VLF and airport
taxes? Do I have to pay them?
CDW is Collision Damage Waiver, PAI is Personal Accident Insurance,
TPI is Theft Protection Insurance, VAT is Value Added Tax, and
VLF is Vehicle License Fee. Airport taxes are the fees that the
airports charge to car companies for the use of their terminals,
railroads, and roads; plus other service charges mandated by the
airport. Yes, some of these various taxes and charges are mandatory
and you will be advised of them at the time of car pick up.
- Will the car company that confirms my reservation
be the same one that provides my car?
Not always. Some car companies have affiliates they use.
- Will I need a credit card in my name to
rent a car?
Yes, the driver will need to present a valid credit card in the
driver's name. Debit cards are not accepted.
- How old do I have to be to rent a car?
Most major car rental companies require renters to be a minimum
of 25 years of age. Some car rental companies do allow renters
at the minimum age of 18 but there is an increase in the rate
of the rental and a deposit is required.
- Do I need a foreign drivers License?
Not all car companies require you to have a license from the country
in which you are driving. Check with your car rental agency prior
to pick up to be sure you are prepared.
- Are car accessories available?
Many rental agencies offer car accessories such as child seats,
ski racks, tape/CD players, etc. Extra charges may apply for these
items and they are based on availability.
- Can I modify/change an existing reservation?
Yes; however, modifications may cause rate changes. Car rates
can change daily, or even hourly, so changes you make to your
reservation after confirmation can affect the original rate.
- Is there a shuttle service to my rental
car?
Many rental agencies offer shuttle service to the car pick up
location from the airport. You will need to ask about this service
prior to your arrival or check at the airport.
- Will I receive the make/model of car I
have reserved?
Receiving the requested make or model of car depends upon availability
at the time of your arrival to pick up the vehicle. We cannot
guarantee the make or model you will receive.
- Are there seperate rules for local renters?
Many rental agencies do have additional rules and regulations
for local renters or individuals not traveling by plane to their
rental destination. Unlimited mileage and additional fees may
vary. Contact your rental agency directly when you receive your
confirmation number for further details specific to your reservation.
- What is the cost for using Discount Car
Rental's service?
In order to offer you our huge selection of real-time rental car
reservations at these great prices, a convenience fee will be
assessed at a flat rate detailed on the rental car booking form,
and will appear separately on your credit card bill. This charge
will be billed from e-Business Holdings, and is imposed to help
offset the charges associated with processing your transaction.
These charges are subject to change at any time, and are non-refundable.
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All Rights Reserved. |
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